This comprehensive analytics report covers 9,820 Shopify stores using Gorgias: Helpdesk, Chat & FAQ app, providing insights into growth trends, business models, technology adoption, and market dynamics for stores leveraging this app.
Market Growth: Growth remains stable at 0.76% per month (75 new stores), suggesting a mature but active market.
See how the market is trending with a look at new store launches month over month.
An analysis of what's being sold and at what price, from catalog size to popular product types.
Catalog sizes are relatively balanced across the segment, with 27.1% maintaining compact assortments (<50 products) and 17.0% offering extensive selections (1000+ products).
The segment serves both mainstream and premium audiences, with 25.2% targeting the $20-50 range and 29.5% offering premium $200+ products.
| # | Product Type | Store Count |
|---|---|---|
| 1 | Accessories | 1400 |
| 2 | Gift Cards | 1238 |
| 3 | Bundle | 586 |
| 4 | Hats | 408 |
| 5 | Tops | 386 |
| 6 | Jackets | 382 |
| 7 | Pants | 373 |
| 8 | T-Shirts | 369 |
| 9 | Shorts | 350 |
| 10 | Apparel | 262 |
A breakdown of how these stores operate, from dropshipping and print-on-demand to traditional inventory models.
Discover the apps, marketing tools, and themes that stores using Gorgias: Helpdesk, Chat & FAQ pair with their setup.
| # | Tool | Usage |
|---|---|---|
| 1 | Google Analytics | 8563 |
| 2 | Google search console | 8251 |
| 3 | Google Ads | 6085 |
| 4 | Facebook pixel | 238 |
| 5 | Tiktok pixel | 93 |
| 6 | Pinterest pixel | 18 |
An overview of the payment gateways, currencies, and shipping options these stores offer.
A curated list of active stores to give you a feel for the market.
| Store | Country | Products | Avg. Price | Latest Product |
|---|---|---|---|---|
|
|
US
|
39 | $19.27 USD | 2025-11-06 |
|
|
GB
|
91 | $25.07 GBP | 2025-11-06 |
|
|
IN
|
498 | $124.79 USD | 2025-11-06 |
|
|
PH
|
139 | $52.75 USD | 2025-11-06 |
|
|
VN
|
2436 | $421.59 USD | 2025-11-06 |
|
|
US
|
556 | $8.29 USD | 2025-11-06 |
|
|
KH
|
2932 | $212.03 NZD | 2025-11-06 |
|
|
IN
|
1554 | $34.13 NZD | 2025-11-06 |
|
|
US
|
376 | $37.3 USD | 2025-11-05 |
|
|
ID
|
56 | $50.74 USD | 2025-11-05 |
|
|
US
|
688 | $49.69 USD | 2025-11-05 |
|
|
US
|
218 | $56.57 USD | 2025-11-05 |
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Get Full Access - Free TrialOur database tracks 9,820 active Shopify stores using Gorgias: Helpdesk, Chat & FAQ, showing strong adoption within the ecosystem.
Stores using Gorgias: Helpdesk, Chat & FAQ often pair it with complementary apps for marketing, analytics, and support. See the 'Complementary Technology Stack' section for examples.
On average, Shopify stores using Gorgias: Helpdesk, Chat & FAQ have around 1067 products, indicating the scale of typical adopters.
In the last 30 days, 75 new stores began using Gorgias: Helpdesk, Chat & FAQ, highlighting growing interest among merchants.
📱 Social Media & Contact Channels
Discover which social platforms are most popular and the common ways stores offer customer contact.
Social media engagement is exceptionally high, with 94.8% of stores active — led by Instagram (88.3%) and Facebook (79.9%).