9820 Shopify Stores Using Gorgias: Helpdesk, Chat & FAQ: Analytics & Growth Trends (2025)

Shopify
Last Updated: 11/03/2025

This comprehensive analytics report covers 9,820 Shopify stores using Gorgias: Helpdesk, Chat & FAQ app, providing insights into growth trends, business models, technology adoption, and market dynamics for stores leveraging this app.

📊 Key Metrics at a Glance

Total Stores
9,820
Active Shopify stores
New Stores (30d)
75
Recently added
Avg. Products
1,067
Per store
Social Media
94.8%
Adoption rate
FB Ads
75.9%
Using Facebook ads

Market Growth: Growth remains stable at 0.76% per month (75 new stores), suggesting a mature but active market.

🛍️ Product & Pricing Strategy

An analysis of what's being sold and at what price, from catalog size to popular product types.

Product Count Distribution

Catalog sizes are relatively balanced across the segment, with 27.1% maintaining compact assortments (<50 products) and 17.0% offering extensive selections (1000+ products).

Price Range Distribution

The segment serves both mainstream and premium audiences, with 25.2% targeting the $20-50 range and 29.5% offering premium $200+ products.

Top Product Type

# Product Type Store Count
1 Accessories 1400
2 Gift Cards 1238
3 Bundle 586
4 Hats 408
5 Tops 386
6 Jackets 382
7 Pants 373
8 T-Shirts 369
9 Shorts 350
10 Apparel 262

💼 Common Business Models

A breakdown of how these stores operate, from dropshipping and print-on-demand to traditional inventory models.

Dropshipping
0.6%
55 stores
Print on Demand
3.6%
351 stores
Shopify Plus
29.8%
2,927 stores
Cash on Delivery
0.1%
9 stores

📱 Social Media & Contact Channels

Discover which social platforms are most popular and the common ways stores offer customer contact.

Instagram
88.3%
8672 stores
Facebook
79.9%
7844 stores
Email
63.0%
6191 stores
Tiktok
45.0%
4422 stores
Youtube
40.9%
4018 stores
Twitter
24.9%
2446 stores
Pinterest
20.4%
2004 stores
Phone
19.8%
1949 stores
Whatsapp
1.9%
185 stores

Social media engagement is exceptionally high, with 94.8% of stores active — led by Instagram (88.3%) and Facebook (79.9%).

🔧 Technology Stack

Discover the apps, marketing tools, and themes that stores using Gorgias: Helpdesk, Chat & FAQ pair with their setup.

Marketing & Analytics Tools

# Tool Usage
1 Google Analytics 8563
2 Google search console 8251
3 Google Ads 6085
4 Facebook pixel 238
5 Tiktok pixel 93
6 Pinterest pixel 18

Popular Themes

Dawn (279)
Production (51)
Debut (42)
Impulse (24)
Live (21)
Prestige (20)
Impact (15)
monorepo-ecom/SM - Production (15)
psychicsamira/main (14)
Symmetry (13)

💳 Payment & Shipping Options

An overview of the payment gateways, currencies, and shipping options these stores offer.

Payment Methods

Shop Pay
84.3% (8281)
Apple Pay
82.0% (8048)
Paypal Express
76.9% (7548)
Google Pay
75.9% (7458)
Amazon Pay
0.2% (18)

Top Currencies

USD 5263 stores
EUR 1215 stores
AUD 1168 stores
GBP 1009 stores
CAD 492 stores
NZD 189 stores
DKK 87 stores
SEK 49 stores
Cash on Delivery (COD)
0.1%
of stores offer COD payment option
Shop Pay Installments
38.8%
of stores offer installment payments

🏪 Sample Stores

A curated list of active stores to give you a feel for the market.

Store Country Products Avg. Price Latest Product
troscriptions.com favicon
troscriptions.com
US
39 $19.27 USD 2025-11-06
vavaverve.com favicon
vavaverve.com
GB
91 $25.07 GBP 2025-11-06
freddystore.com favicon
freddystore.com
IN
498 $124.79 USD 2025-11-06
nectarlife.com favicon
nectarlife.com
PH
139 $52.75 USD 2025-11-06
jetsetcandy.com favicon
jetsetcandy.com
VN
2436 $421.59 USD 2025-11-06
smashedstudio.com favicon
smashedstudio.com
US
556 $8.29 USD 2025-11-06
rubynz.com favicon
rubynz.com
KH
2932 $212.03 NZD 2025-11-06
fatherrabbit.com favicon
fatherrabbit.com
IN
1554 $34.13 NZD 2025-11-06
www.felina.com favicon
www.felina.com
US
376 $37.3 USD 2025-11-05
myobvi.com favicon
myobvi.com
ID
56 $50.74 USD 2025-11-05
www.ellie.com favicon
www.ellie.com
US
688 $49.69 USD 2025-11-05
www.hairbrella.com favicon
www.hairbrella.com
US
218 $56.57 USD 2025-11-05

Want More Data?

Access complete store details including email addresses, phone numbers, social media profiles, technology stack, and more. Export unlimited data in CSV format.

Get Full Access - Free Trial

❓ Frequently Asked Questions

How many Shopify stores currently use Gorgias: Helpdesk, Chat & FAQ?

Our database tracks 9,820 active Shopify stores using Gorgias: Helpdesk, Chat & FAQ, showing strong adoption within the ecosystem.

What other apps do Gorgias: Helpdesk, Chat & FAQ users typically install?

Stores using Gorgias: Helpdesk, Chat & FAQ often pair it with complementary apps for marketing, analytics, and support. See the 'Complementary Technology Stack' section for examples.

What is the average catalog size for stores using Gorgias: Helpdesk, Chat & FAQ?

On average, Shopify stores using Gorgias: Helpdesk, Chat & FAQ have around 1067 products, indicating the scale of typical adopters.

How fast is adoption of Gorgias: Helpdesk, Chat & FAQ growing?

In the last 30 days, 75 new stores began using Gorgias: Helpdesk, Chat & FAQ, highlighting growing interest among merchants.