8940 Shopify Stores Using Gorgias: Helpdesk, Chat & FAQ: Analytics & Growth Trends (2025)

Shopify
Last Updated: 11/24/2025

Get full access to every Shopify store using the Gorgias: Helpdesk, Chat & FAQ app. You get data on 8,940 stores, which you can use to identify integration partners, analyze competitors, and find new customers.

📊 Key Metrics at a Glance

Total Stores
8,940
Active Shopify stores
New Stores (30d)
42
Recently added
Avg. Products
1,058
Per store
Social Media
95.3%
Adoption rate
FB Ads
78.8%
Using Facebook ads

Market Growth: Monthly growth is modest at 0.47% (42 new stores), indicating a mature segment with selective expansion.

đŸ›ïž Product & Pricing Strategy

An analysis of what's being sold and at what price, from catalog size to popular product types.

Product Count Distribution

Catalog sizes are relatively balanced across the segment, with 26.3% maintaining compact assortments (<50 products) and 17.1% offering extensive selections (1000+ products).

Price Range Distribution

The segment serves both mainstream and premium audiences, with 29.7% targeting the $20-50 range and 20.1% offering premium $200+ products.

Top Product Type

# Product Type Store Count
1 Gift Cards 1857
2 Accessories 1589
3 Bundle 591
4 Hats 483
5 Shorts 457
6 Jackets 436
7 Pants 428
8 Tops 428
9 T-Shirts 401
10 Bags 394

đŸ’Œ Common Business Models

A breakdown of how these stores operate, from dropshipping and print-on-demand to traditional inventory models.

Dropshipping
0.5%
49 stores
Print on Demand
3.7%
329 stores
Shopify Plus
30.5%
2,724 stores
Cash on Delivery
0.1%
11 stores

đŸ“± Social Media & Contact Channels

Discover which social platforms are most popular and the common ways stores offer customer contact.

Instagram
89.0%
7958 stores
Facebook
80.9%
7228 stores
Email
63.7%
5692 stores
Tiktok
45.9%
4100 stores
Youtube
41.8%
3738 stores
Twitter
25.0%
2231 stores
Pinterest
20.9%
1869 stores
Phone
19.9%
1781 stores
Whatsapp
2.0%
179 stores

Social media engagement is exceptionally high, with 95.3% of stores active — led by Instagram (89.0%) and Facebook (80.9%).

🔧 Technology Stack

Discover the apps, marketing tools, and themes that stores using Gorgias: Helpdesk, Chat & FAQ pair with their setup.

Marketing & Analytics Tools

# Tool Usage
1 Google Analytics 7836
2 Google search console 7570
3 Google Ads 5652
4 Facebook pixel 217
5 Tiktok pixel 93
6 Pinterest pixel 21

Popular Themes

Dawn (245)
BFCM 2025 (45)
Production (39)
Debut (34)
Impulse (18)
Prestige (18)
Live (17)
monorepo-ecom/SM - Production (16)
Black Friday 2025 (15)
Warehouse (15)

💳 Payment & Shipping Options

An overview of the payment gateways, currencies, and shipping options these stores offer.

Payment Methods

Shop Pay
84.3% (7536)
Apple Pay
83.0% (7422)
Paypal Express
78.0% (6970)
Google Pay
76.9% (6876)
Amazon Pay
3.7% (332)

Top Currencies

USD 4772 stores
AUD 1130 stores
EUR 1079 stores
GBP 910 stores
CAD 449 stores
NZD 172 stores
DKK 70 stores
SEK 47 stores
Cash on Delivery (COD)
0.1%
of stores offer COD payment option
Shop Pay Installments
39.1%
of stores offer installment payments

đŸȘ Sample Stores

A curated list of active stores to give you a feel for the market.

Store Country Products Avg. Price Latest Product
calledtosurf.com favicon
calledtosurf.com
US
636 $64.66 USD 2025-11-26
www.goodstoneinc.com favicon
www.goodstoneinc.com
PH
1245 $3398.77 USD 2025-11-26
popupsbrand.com favicon
popupsbrand.com
IN
473 $80.0 USD 2025-11-26
beekman1802.com favicon
beekman1802.com
KR
95 $32.74 USD 2025-11-26
www.jafra.com favicon
www.jafra.com
US
1172 $33.15 USD 2025-11-26
mauviel-usa.com favicon
mauviel-usa.com
PH
930 $440.47 USD 2025-11-26
doors.nyc favicon
doors.nyc
US
1925 $472.22 USD 2025-11-26
www.hellonoemie.com favicon
www.hellonoemie.com
ID
456 $1066.75 USD 2025-11-26
www.eyeofhoruscosmetics.com favicon
www.eyeofhoruscosmetics.com
PH
194 $121.99 AUD 2025-11-27
twelvesixtynine.com favicon
twelvesixtynine.com
US
2169 $517.31 USD 2025-11-26
checkout.dossier.co favicon
checkout.dossier.co
US
189 $41.85 USD 2025-11-26
sova-care.com favicon
sova-care.com
FR
38 $57.5 EUR 2025-11-26

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❓ Frequently Asked Questions

How many Shopify stores currently use Gorgias: Helpdesk, Chat & FAQ?

Our database tracks 8,940 active Shopify stores using Gorgias: Helpdesk, Chat & FAQ, showing strong adoption within the ecosystem.

What other apps do Gorgias: Helpdesk, Chat & FAQ users typically install?

Stores using Gorgias: Helpdesk, Chat & FAQ often pair it with complementary apps for marketing, analytics, and support. See the 'Complementary Technology Stack' section for examples.

What is the average catalog size for stores using Gorgias: Helpdesk, Chat & FAQ?

On average, Shopify stores using Gorgias: Helpdesk, Chat & FAQ have around 1058 products, indicating the scale of typical adopters.

How fast is adoption of Gorgias: Helpdesk, Chat & FAQ growing?

In the last 30 days, 42 new stores began using Gorgias: Helpdesk, Chat & FAQ, highlighting growing interest among merchants.

How often is the data updated?

Our database is updated weekly to ensure you get the most current information.

Can I export the data?

Yes. All paid plans include CSV exports. You can use the data for lead generation, market research, and competitor analysis.

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