8720 Shopify Stores Using Gorgias: Helpdesk, Chat & FAQ: Analytics & Growth Trends (2025)

Shopify
Last Updated: 12/15/2025

Get full access to every Shopify store using the Gorgias: Helpdesk, Chat & FAQ app. You get data on 8,720 stores, which you can use to identify integration partners, analyze competitors, and find new customers.

๐Ÿ“Š Key Metrics at a Glance

Total Stores
8,720
Active Shopify stores
New Stores (30d)
49
Recently added
Avg. Products
1,082
Per store
Social Media
95.0%
Adoption rate
FB Ads
77.5%
Using Facebook ads

Market Growth: Growth remains stable at 0.56% per month (49 new stores), suggesting a mature but active market.

๐Ÿ›๏ธ Product & Pricing Strategy

An analysis of what's being sold and at what price, from catalog size to popular product types.

Product Count Distribution

Catalog sizes are relatively balanced across the segment, with 26.6% maintaining compact assortments (<50 products) and 17.1% offering extensive selections (1000+ products).

Price Range Distribution

The segment serves both mainstream and premium audiences, with 29.3% targeting the $20-50 range and 20.3% offering premium $200+ products.

Top Product Type

# Product Type Store Count
1 Gift Cards 1755
2 Accessories 1542
3 Bundle 599
4 Hats 465
5 Jackets 446
6 Shorts 441
7 Pants 426
8 Tops 413
9 Bags 386
10 T-Shirts 382

๐Ÿ’ผ Common Business Models

A breakdown of how these stores operate, from dropshipping and print-on-demand to traditional inventory models.

Dropshipping
0.5%
47 stores
Print on Demand
3.8%
329 stores
Shopify Plus
30.2%
2,632 stores
Cash on Delivery
0.1%
11 stores

๐Ÿ“ฑ Social Media & Contact Channels

Discover which social platforms are most popular and the common ways stores offer customer contact.

Instagram
88.6%
7723 stores
Facebook
80.4%
7008 stores
Email
63.7%
5555 stores
Tiktok
45.7%
3981 stores
Youtube
41.5%
3622 stores
Twitter
25.2%
2197 stores
Pinterest
20.8%
1817 stores
Phone
19.8%
1728 stores
Whatsapp
2.0%
172 stores

Social media engagement is exceptionally high, with 95.0% of stores active โ€” led by Instagram (88.6%) and Facebook (80.4%).

๐Ÿ”ง Technology Stack

Discover the apps, marketing tools, and themes that stores using Gorgias: Helpdesk, Chat & FAQ pair with their setup.

Marketing & Analytics Tools

# Tool Usage
1 Google Analytics 7622
2 Google search console 7371
3 Google Ads 5495
4 Facebook pixel 206
5 Tiktok pixel 89
6 Pinterest pixel 20

Popular Themes

Dawn (247)
Production (40)
Debut (34)
Live (20)
Prestige (19)
Impulse (18)
Warehouse (15)
psychicsamira/main (15)
BFCM 2025 (14)
monorepo-ecom/SM - Production (13)

๐Ÿ’ณ Payment & Shipping Options

An overview of the payment gateways, currencies, and shipping options these stores offer.

Payment Methods

Shop Pay
84.6% (7381)
Apple Pay
84.3% (7350)
Paypal Express
78.8% (6872)
Google Pay
78.0% (6802)
Amazon Pay
7.4% (644)

Top Currencies

USD 4694 stores
EUR 1054 stores
AUD 1049 stores
GBP 880 stores
CAD 448 stores
NZD 169 stores
DKK 66 stores
SEK 45 stores
Cash on Delivery (COD)
0.1%
of stores offer COD payment option
Shop Pay Installments
39.6%
of stores offer installment payments

๐Ÿช Sample Stores

A curated list of active stores to give you a feel for the market.

Store Country Products Avg. Price Latest Product
ultraviolette.com.au favicon
ultraviolette.com.au
AU
55 $64.53 AUD 2025-12-17
www.getplenty.com favicon
www.getplenty.com
CA
828 $72.51 CAD 2025-12-16
beautybio.com favicon
beautybio.com
US
69 $78.75 USD 2025-12-16
happyboxstore.com favicon
happyboxstore.com
US
2965 $9.6 USD 2025-12-16
prospectorsdream.com favicon
prospectorsdream.com
BD
216 $43.78 USD 2025-12-16
collarsandco.com favicon
collarsandco.com
US
1384 $117.0 USD 2025-12-16
sugarbabycare.co favicon
sugarbabycare.co
US
86 $43.79 USD 2025-12-16
rebelcheese.com favicon
rebelcheese.com
US
53 $61.17 USD 2025-12-16
shop.rebelcheese.com favicon
shop.rebelcheese.com
US
53 $61.17 USD 2025-12-16
revisionskincare.com favicon
revisionskincare.com
US
66 $153.6 USD 2025-12-16
psychicsamira.com favicon
psychicsamira.com
US
306 $42.11 USD 2025-12-16
ma.psychicsamira.com favicon
ma.psychicsamira.com
US
306 $42.11 USD 2025-12-16

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โ“ Frequently Asked Questions

How many Shopify stores currently use Gorgias: Helpdesk, Chat & FAQ?

Our database tracks 8,720 active Shopify stores using Gorgias: Helpdesk, Chat & FAQ, showing strong adoption within the ecosystem.

What other apps do Gorgias: Helpdesk, Chat & FAQ users typically install?

Stores using Gorgias: Helpdesk, Chat & FAQ often pair it with complementary apps for marketing, analytics, and support. See the 'Complementary Technology Stack' section for examples.

What is the average catalog size for stores using Gorgias: Helpdesk, Chat & FAQ?

On average, Shopify stores using Gorgias: Helpdesk, Chat & FAQ have around 1082 products, indicating the scale of typical adopters.

How fast is adoption of Gorgias: Helpdesk, Chat & FAQ growing?

In the last 30 days, 49 new stores began using Gorgias: Helpdesk, Chat & FAQ, highlighting growing interest among merchants.

How often is the data updated?

Our database is updated weekly to ensure you get the most current information.

Can I export the data?

Yes. All paid plans include CSV exports. You can use the data for lead generation, market research, and competitor analysis.

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