9004 Shopify Stores Using Gorgias: Helpdesk, Chat & FAQ: Analytics & Growth Trends (2026)

Shopify
Last Updated: 01/05/2026

Get full access to every Shopify store using the Gorgias: Helpdesk, Chat & FAQ app. You get data on 9,004 stores, which you can use to identify integration partners, analyze competitors, and find new customers.

πŸ“Š Key Metrics at a Glance

Total Stores
9,004
Active Shopify stores
New Stores (30d)
47
Recently added
Avg. Products
1,091
Per store
Social Media
94.3%
Adoption rate
FB Ads
76.6%
Using Facebook ads

Market Growth: Growth remains stable at 0.52% per month (47 new stores), suggesting a mature but active market.

πŸ›οΈ Product & Pricing Strategy

An analysis of what's being sold and at what price, from catalog size to popular product types.

Product Count Distribution

Catalog sizes are relatively balanced across the segment, with 26.9% maintaining compact assortments (<50 products) and 17.2% offering extensive selections (1000+ products).

Price Range Distribution

The segment serves both mainstream and premium audiences, with 29.5% targeting the $20-50 range and 20.1% offering premium $200+ products.

Top Product Type

# Product Type Store Count
1 Gift Cards 1799
2 Accessories 1556
3 Bundle 619
4 Hats 467
5 Shorts 455
6 Jackets 451
7 Pants 436
8 Tops 414
9 T-Shirts 398
10 Socks 319

πŸ’Ό Common Business Models

A breakdown of how these stores operate, from dropshipping and print-on-demand to traditional inventory models.

Dropshipping
0.6%
53 stores
Print on Demand
3.6%
320 stores
Shopify Plus
29.8%
2,686 stores
Cash on Delivery
0.1%
9 stores

πŸ“± Social Media & Contact Channels

Discover which social platforms are most popular and the common ways stores offer customer contact.

Instagram
87.4%
7873 stores
Facebook
79.5%
7156 stores
Email
63.4%
5706 stores
Tiktok
44.7%
4023 stores
Youtube
40.8%
3675 stores
Twitter
24.4%
2201 stores
Pinterest
20.4%
1841 stores
Phone
19.7%
1770 stores
Whatsapp
2.0%
178 stores

Social media engagement is exceptionally high, with 94.3% of stores active β€” led by Instagram (87.4%) and Facebook (79.5%).

πŸ”§ Technology Stack

Discover the apps, marketing tools, and themes that stores using Gorgias: Helpdesk, Chat & FAQ pair with their setup.

Marketing & Analytics Tools

# Tool Usage
1 Google Analytics 7834
2 Google search console 7581
3 Google Ads 5642
4 Facebook pixel 205
5 Tiktok pixel 86
6 Pinterest pixel 19

Popular Themes

Dawn (260)
Production (47)
Debut (36)
Live (21)
Impulse (19)
Prestige (19)
Warehouse (16)
monorepo-ecom/SM - Production (15)
psychicsamira/main (14)
[Hyperspeed][v4] + [Collection size chart] (12)

πŸ’³ Payment & Shipping Options

An overview of the payment gateways, currencies, and shipping options these stores offer.

Payment Methods

Apple Pay
84.5% (7611)
Shop Pay
84.3% (7592)
Paypal Express
79.1% (7120)
Google Pay
78.2% (7040)
Amazon Pay
10.9% (978)

Top Currencies

USD 4782 stores
EUR 1115 stores
AUD 1102 stores
GBP 922 stores
CAD 453 stores
NZD 181 stores
DKK 71 stores
SEK 45 stores
Cash on Delivery (COD)
0.1%
of stores offer COD payment option
Shop Pay Installments
38.7%
of stores offer installment payments

πŸͺ Sample Stores

A curated list of active stores to give you a feel for the market.

Store Country Products Avg. Price Latest Product
www.calexico.com.au favicon
www.calexico.com.au
AU
2154 $502.85 AUD 2026-01-06
speedcubeshop.com favicon
speedcubeshop.com
VN
1453 $21.34 USD 2026-01-05
www.strikeanywhere.co favicon
www.strikeanywhere.co
IN
734 $56.58 AUD 2026-01-06
tilvalhallaproject.com favicon
tilvalhallaproject.com
US
745 $39.93 USD 2026-01-05
www.wigstudio1.com favicon
www.wigstudio1.com
IN
2242 $359.87 USD 2026-01-05
www.simplifyliving.us favicon
www.simplifyliving.us
US
289 $60.93 AUD 2026-01-06
store.notconsumed.com favicon
store.notconsumed.com
KR
270 $28.53 USD 2026-01-05
spacegoods.com favicon
spacegoods.com
PH
48 $61.22 GBP 2026-01-05
weezietowels.com favicon
weezietowels.com
US
363 $120.34 USD 2026-01-05
ponybackhats.com favicon
ponybackhats.com
IN
56 $219.57 CAD 2026-01-05
www.farmergracy.co.uk favicon
www.farmergracy.co.uk
GB
2239 $16.65 GBP 2026-01-05
twink-x.com favicon
twink-x.com
IN
233 $208.45 EUR 2026-01-05

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❓ Frequently Asked Questions

How many Shopify stores currently use Gorgias: Helpdesk, Chat & FAQ?

Our database tracks 9,004 active Shopify stores using Gorgias: Helpdesk, Chat & FAQ, showing strong adoption within the ecosystem.

What other apps do Gorgias: Helpdesk, Chat & FAQ users typically install?

Stores using Gorgias: Helpdesk, Chat & FAQ often pair it with complementary apps for marketing, analytics, and support. See the 'Complementary Technology Stack' section for examples.

What is the average catalog size for stores using Gorgias: Helpdesk, Chat & FAQ?

On average, Shopify stores using Gorgias: Helpdesk, Chat & FAQ have around 1091 products, indicating the scale of typical adopters.

How fast is adoption of Gorgias: Helpdesk, Chat & FAQ growing?

In the last 30 days, 47 new stores began using Gorgias: Helpdesk, Chat & FAQ, highlighting growing interest among merchants.

How often is the data updated?

Our database is updated weekly to ensure you get the most current information.

Can I export the data?

Yes. All paid plans include CSV exports. You can use the data for lead generation, market research, and competitor analysis.

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