1,082 Shopify Stores Using Chatway Live Chat & AI Chatbot: Usage Stats & Trends (2026)
1,082 Shopify stores currently use Chatway Live Chat & AI Chatbot, with 301 newly added in the last 30 days. Among stores with catalog data, the most common product count range is 10-49, with prices typically in the Under $25 range. The leading categories are Apparel & Accessories, Home & Garden, Beauty & Cosmetics. 75% maintain social media profiles — Instagram leads — and 8% run Meta ad campaigns.
Growth trend
Stores newly indexed each month over the past 12 months
301 new stores were added in the past 30 days — 28% of the total, making this one of the fastest-growing areas on the platform.
Products & categories
How many products stores carry, plus category breakdown.
Categories are non-exclusive -- a store can belong to more than one category, so percentages may add up to more than 100%.
Among stores with catalog data, most have smaller catalogs in the 10-49 product range. The average is higher at 935 because some stores carry much larger inventories. That's larger than the Shopify average of 435. The strongest country concentrations are United States, United Kingdom, Australia.
Pricing & currencies
How products are priced, plus the currencies stores list in.
Among stores with pricing data, the most common price range is Under $25. The average is higher at $587 because some stores price much higher, pulling it up. That's above the Shopify average of $217.
Popular apps
The most popular are Judge.me Product Reviews App, Klaviyo: Email Marketing & SMS, Chaty Chat Buttons & WhatsApp.
Marketing & analytics tools
Google Analytics (51%), Google Tag Manager (16%), Google Ads (8%).
Popular themes
The most used are Dawn, Horizon, Prestige.
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A varied sample - weighted by data completeness, refreshed daily
Chatway Live Chat & AI Chatbot
Judge.me Product Reviews App
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Chaty Chat Buttons & WhatsApp
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Essential Announcement Bar
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Start Free TrialFAQ
How many Shopify stores currently use Chatway Live Chat & AI Chatbot?
Our database tracks 1,082 active Shopify stores using Chatway Live Chat & AI Chatbot.
How fast is Chatway Live Chat & AI Chatbot adoption growing?
In the last 30 days, 301 new stores were found using Chatway Live Chat & AI Chatbot, showing a 28% monthly growth in adoption.
What is the average catalog size for stores using Chatway Live Chat & AI Chatbot?
Among Shopify stores using Chatway Live Chat & AI Chatbot with catalog data, the average is around 935 products, with most falling in the 10-49 range.
What other apps do Chatway Live Chat & AI Chatbot users typically install?
The top apps are Judge.me Product Reviews App, Klaviyo: Email Marketing & SMS, Chaty Chat Buttons & WhatsApp. The complete ranked list is in the Popular Apps section on this page.
How often is the data updated?
The data is updated weekly. Most store records are refreshed within a few days of any change.
Can I export the data?
Yes. All paid plans include CSV exports. You can use the data for lead generation, market research, and competitor analysis.
Social media platforms
Instagram (68%), Facebook (54%), TikTok (28%).
Social media engagement is exceptionally high: 75% of stores maintain social profiles and 8% run Meta ads. That's 17 percentage points above the Shopify average of 58%.