11.7K Shopify Stores Using Gorgias: AI, Helpdesk & Chat: Usage Stats & Trends (2026)
11,731 Shopify stores currently use Gorgias: AI, Helpdesk & Chat, with 951 newly added in the last 30 days. Among stores with catalog data, the most common product count range is 50-199, with prices typically in the $50-$99 range. The leading categories are Apparel & Accessories, Home & Garden, Beauty & Cosmetics. 86% maintain social media profiles — Instagram leads — and 29% run Meta ad campaigns.
Growth trend
Stores newly indexed each month over the past 12 months
951 new stores were added in the past 30 days (8% of the total), showing steady growth. This is below the Shopify average of 20%.
Products & categories
How many products stores carry, plus category breakdown.
Categories are non-exclusive -- a store can belong to more than one category, so percentages may add up to more than 100%.
Among stores with catalog data, the 50-199 product range is most common. The average is 1,140 products per store. That's larger than the Shopify average of 429. The strongest country concentrations are United States, United Kingdom, Australia.
Pricing & currencies
How products are priced, plus the currencies stores list in.
Among stores with pricing data, most prices fall in the $50-$99 range. The average listed price is $219.
Popular apps
The most popular are Klaviyo: Email Marketing & SMS, Judge.me Product Reviews App, Triple Whale.
Marketing & analytics tools
Google Analytics (72%), Google Tag Manager (34%), Google Ads (10%).
Popular themes
The most used are Dawn, Prestige, Impulse.
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A varied sample - weighted by data completeness, refreshed daily
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Gorgias: AI, Helpdesk & Chat
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Gorgias: AI, Helpdesk & Chat
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Start Free TrialFAQ
How many Shopify stores currently use Gorgias: AI, Helpdesk & Chat?
Our database tracks 11,731 active Shopify stores using Gorgias: AI, Helpdesk & Chat.
How fast is Gorgias: AI, Helpdesk & Chat adoption growing?
In the last 30 days, 951 new stores were found using Gorgias: AI, Helpdesk & Chat, showing a 8% monthly growth in adoption.
What is the average catalog size for stores using Gorgias: AI, Helpdesk & Chat?
Among Shopify stores using Gorgias: AI, Helpdesk & Chat with catalog data, the average is around 1,140 products, with most falling in the 50-199 range.
What other apps do Gorgias: AI, Helpdesk & Chat users typically install?
The top apps are Klaviyo: Email Marketing & SMS, Judge.me Product Reviews App, Triple Whale. The complete ranked list is in the Popular Apps section on this page.
How often is the data updated?
The data is updated weekly. Most store records are refreshed within a few days of any change.
Can I export the data?
Yes. All paid plans include CSV exports. You can use the data for lead generation, market research, and competitor analysis.
Social media platforms
Instagram (85%), Facebook (73%), TikTok (46%).
Social media engagement is exceptionally high: 86% of stores maintain social profiles and 29% run Meta ads. That's 28 percentage points above the Shopify average of 58%.